Quality Systems Manager
Location
Salary
Closing Date
The purpose of this role is to own the site FSMS: supplier assurance, HACCP/TACCP leadership, PRP validation, hygiene audit programmes, COP implementation, and internal audit closure ensuring robust compliance to BRCGS and retailer standards.
Key Responsibilities
- Supplier approval management: Risk assessment, onboarding, ongoing compliance and performance.
- Customer COP implementation: Translate COP changes into SOPs, training, effectiveness checks; embed into factory practice. Ongoing GAP analysis.
- CCP & PRP audits: Design, conduct, and close out CCP/PRP audits with effective CAPA.
- HACCP & TACCP lead: Maintain plans, verification, and periodic review; lead site food defence.
- PRP validation: Validate key prerequisites (cleaning, allergen control, calibration, etc.).
- Independent hygiene audits & CIC: Drive improvements for manual clean processes; validate hygiene methods.
- Internal audit programme: Own scheduling and execution; ensure robust close-out of NCs and recurrence prevention.
- Customer audit support: Prepare, represent the site, and manage close-out.
- Non-conformance process oversight: Root cause quality (5-Whys/Ishikawa) and effectiveness checks.
- Site activity risk assessments: Maintain and review task/process risk assessments.
- On-call duty: One weekend in three.
Benefits:
- 23 days holiday + bank holidays
- Remote admin days where feasible
Qualifications & Skills
- 5+ years QA/Technical; strong audit leadership; retailer codes.
- HACCP Level 4; TACCP/VACCP training; Food Safety Level 4; Lead Auditor preferred.
Company Overview
With a 200-strong Cornish-based workforce, we are proud to be Ehrmann Cornish Dairy, producing high-quality dairy products. Our brand, Trewithen Dairy, represents the best of the county, both in people and the products we make. It’s a family, and we share those values in supporting one another to achieve success.
With a strong heritage of innovation and a deep commitment to quality, we work closely with over 40 local Cornish farmers to source the freshest milk for our clotted cream, yoghurts, butter, and high-protein desserts. We produce great-tasting, high-quality products loved by many in Cornwall, and are starting to make waves across the UK through increased distribution in major supermarkets.
Our ongoing investment in infrastructure, people, and partnerships is all about supporting a vibrant, future-focused UK dairy industry rooted in provenance, built on trust, and proud of where we come from.
What We Offer
- A creative and collaborative work environment where your ideas are valued, and your contributions are recognised.
- Opportunities for professional development and growth within the company.
- Competitive salary and benefits package.
- A supportive team that is committed to achieving excellence and delivering outstanding results.
- Competitive holiday allowance.
- Free award-winning products, you’ll never run out of milk and clotted cream again.
- Company events, including a company BBQ cooked by the senior team, throughout spring and summer.
- Local discounted gym membership at Snap Fitness.
Looking for a job with us?
Don’t have everything mentioned on the job spec? Don’t worry we understand it’s difficult to tick all the boxes. We are keen to hear your experiences and how we could work together. Attitude and willingness to learn are the most important!