Business Technical Manager

Despatch Shift Manager

Posted 10 April 2017

Location: Lostwithiel, Cornwall

Hours of Work: Shift based role, typically 4 on 3 off shift pattern

Reporting: This position reports to the Production Manager and in their absence the Production Director.

Pay: Competitive

Trewithen Dairy is currently the largest bottler of the precious white stuff and also producing some of Cornwalls finest clotted cream. Over the last 10 year the company has grown considerably and is about to embark on the next exciting phase of growth.

An exciting position has arisen within the Despatch department for a full-time Despatch Shift Manager. Being a team player with a can-do attitude, you will work alongside our existing Production Shift Managers ensuring all the daily needs are met in producing the daily plan for the site. Being a specialist in your field you will use the experience built up to help shape the Despatch Department for the next phase of company growth. In return for the right candidate, an exciting career opportunity lies ahead with training and growth opportunities expanding into different areas of the site as the company continues to grow.

Key Responsibilities

  • Develop a KPI driven culture driving a more continuous improvement culture within Despatch environment going forward
    Lead Despatch teams so they are operating at optimum performance and effectiveness.
  • Work cross functionally and collaboratively with other departments on tasks and initiatives which can boost production performance and standards
    Deliver against agreed health and safety, productivity, labour, efficiency, GMP audits, quality and team management target.
    Maintain financial controls, in particular workforce costs and additional costs associated with mispicks etc.
  • Support the Engineering department to ensure production operation runs smoothly and efficiently at all times and assist in improvement projects.
  • Support and challenge the planning team so it can operate at optimum performance and effectiveness.
  • Ensure that the Despatch Team are provided with effective leadership and guidance to fulfil their duties.
  • Ensure that the teams have an effective and focussed training plan to meet collective and individual development needs
  • Ensure that Despatch Team Leaders and Operators have clear accountabilities to deliver against
  • Create and maintain a culture of discipline throughout the teams.

Key Skills Required

  • Excellent communication and project management skills
  • Resilient and credible and engaging leadership style
  • Strong commitment towards people, quality and profit
  • The ability to coach, support and develop a team
  • Ability to provide a ‘hands on’ operational approach and lead by example
  • Possesses the drive and energy to succeed with a strong focus on problem solving and finding solutions
  • Knowledge and understanding of engineering and process requirements within a FMCG environment
  • IT skills, including MS office

To apply for the role please complete an application form. Please send completed application form to